Please note, for health reasons, we do not exchange nor accept returns on panties or items that cover the crotch, so please select these items with care. Due to the adhesive nature of NuBra items, we do not accept returns of NuBras. We do not accept returns for bra sizes above 38 bandwidth or DD cup.

Returns will not be accepted without a valid RA # on the outside of the package. To get your RA# please contact customer support. Customers are responsible for return shipping charges. We recommend returns be sent either insured or with delivery confirmation. Credits will be issued within 14 days of receipt of item(s). 

In case of orders where a shipping discount coupon code or a free shipping discount had been applied, the return will invalidate the discount.

Holiday Return Policy
We recognize that an extended Return Policy is required for Christmas and Valentine's Day, traditional gift giving holidays. Items purchased, therefore, from November 1st through December 24th may be returned up to 20 days after Christmas Day. Similarly, items purchased from January 1st through February 13th may be returned up to 20 days after Valentine's Day and items purchased from October 1st through October 31st may be returned up to 20 days after Halloween Day. All other terms for returns apply.

Other Situations
If any other situation arises that is not covered by our Returns Policy, please contact us immediately so we can seek to resolve it successfully. All such circumstances will be handled on a case by case basis. Customer satisfaction is our top priority, so we will always work with you to ensure your satisfaction.

If an order is refused at delivery, a 35% restocking fee will apply and shipping is not refundable.